Honesty is truly our policy

Recently, one of our long-standing clients reached out to us about installing a full bathroom in the upstairs of their Kirkwood home. What sounded like a pretty straightforward project turned out to be a wonderful display of our company values. You see, when we were nearing the end of the project, one of our team members noticed a slight crack in the bathroom tub. While the crack most likely occurred during shipping, it was something we should have identified the moment the tub arrived at the home. Kirkwood Bathroom

 

After acknowledging our oversight to the family, we began to put a plan into place that would resolve the issue in an efficient and timely manner. Our crew continued to work at the home while the tub was being evaluated by the manufacturer, maximizing our time to the fullest. This forward-thinking approach allowed for us to remain inside of the project budget and timeframe.

 

While home remodeling and design might be what we do, it doesn’t define us as a company or as individuals. Over the last 54 years, terms such as quality, transparency and honesty have become synonymous with the RIGGS brand.

 

As you can see, when you choose RIGGS you get more than a beautiful remodel. You get an advisor, a confidant and—most importantly—a friend.

 

If you are looking to update your home—RIGGS is here to help! Drop us a line today at 314.821.7646.